Support
Frequently Asked Questions
Quick answers to common reseller inquiries.
How long does it take to get a response?
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Our standard support hours are Monday through Friday, 9am to 5pm EST. During these hours, we typically respond to email inquiries within 4-6 hours. Urgent technical issues reported via our ticketing system are prioritized.
Can I schedule a call with a sales representative?
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Absolutely. If you are interested in our Enterprise solutions or need a custom demonstration of the reseller platform, please select "Partnership Opportunities" in the contact form, and we will provide a link to schedule a discovery call.
Where can I find my reseller API keys?
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You can find your API keys in the Developer Settings section of your dashboard. If you are having trouble locating them or need to regenerate them, please reach out to Technical Support.